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Welcome to the SocialBro suggestion forum. All ideas are welcome. Please include your use case, and be sure to check if your idea has already been submitted first. If it’s there, just vote it up.

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  1. Your support and KB sucks. All I want to know is how to use your system. What's the flow. I don't need stats,I need to know how to USE i

    Great, added sources, now what. Nothing works. Probably because I'm in trial mode, but I'm not moving from trial to pay until someone demonstrates the value.

    1 vote
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    • I'm just trying this out

      I can't find how to extract a list of my influential followers. I also read that I can analyse Audiense account as a third party but it doesn't let me do that.

      1 vote
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        0 comments  ·  Navigation  ·  Admin →
      • Instagram name - nickname change order

        The grid view displays only the nickname. Show the name if given as well. And or highlight the ones if the user chooses a detailed view.
        Helps the eyes to find the person in the list.

        1 vote
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        • Instagram - Search - people you follow how don't follow you

          Make it work! It is not working properly - shows people who follow you as not following

          1 vote
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          • Make Default Selected Account on Campaign Builder the Active Account

            Default select current Ads account being viewed for 'Select a Twitter Ads account to use in this campaign' dropdown.

            (see image)

            1 vote
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              0 comments  ·  Twitter Ads  ·  Admin →
            • Include a definitive Twitter location city breakdown, instead of the cities 'tagcloud' under community insights

              It would be really helpful for me if Audiense replaced the cities 'tagcloud' under community insights with a simple bar chart of how many followers a Twitter account has from each city.

              I appreciate user location isn't always accurate, but when I export reports the city 'tagcloud' doesn't show me how many users are from that particular city, which means I have to manually create a table when reporting to clients.

              1 vote
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              • After listing on a black or while list the selected user should be unselected

                After I check and add an account to a (black or white) list the account should be automatically unchecked after I triggered the listing. But it stays checked. So I have to uncheck it manually. Causes irritations when you have black & white listings.

                1 vote
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                • LinkedIn

                  How about adding support for Facebook and LinkedIn? FYU SumAll just added LinkedIn Analytics. They might be the first.

                  1 vote
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                    0 comments  ·  General  ·  Admin →
                  • Account Comparison Location Graph

                    I've done an account comparison report and I wanted to look at the locations of the communities. The graph was very difficult to see the mix of locations, I think it would be easier to see if we had the ability to easily customise who features on the graph.

                    I've attached a screenshot to give you an idea of what I mean.

                    1 vote
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                    • Vimeo videos - set to allow full screen. Cheers pete

                      Please allow vimeo full screen function, so its easier to see.

                      1 vote
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                        0 comments  ·  General  ·  Admin →
                      • Mejorar estadísticas para Instagram

                        Sugiero avanzar en las estadísticas de interacción de las publicaciones de Instagram. Es decir, que se puedan obtener "me gusta" y comentarios en una fecha determinada.

                        1 vote
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                          0 comments  ·  Instagram  ·  Admin →
                        • How do I get a report of how that rule is

                          I create a rule to tweet someone when they
                          mention our joke bot.

                          How do I get a report of how that rule is doing, number of times it's
                          executed etc.

                          1 vote
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                          • Name of annotation obscured by emerging date/follower window on comm. insights widget

                            when you mouseover an annotation on the community stats widget (on dashboard) the name of the annotation is obscured by the emerging date window... see attached image.

                            one solution: move the name of the annotation to the lower part of the graph not the top half.

                            1 vote
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                            • ignored - Content Optimisation Report

                              Change "ignored" to "you don't have a BTTT report ready already" (or something like that) in Content Optimisation Report. It is confusing to our users.

                              2 votes
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                                1 comment  ·  General  ·  Admin →
                              • Paypal sucks

                                Offer payment with credit cards. paypal sucks. You are losing institutional clients like me because of Paypal.

                                2 votes
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                                  0 comments  ·  General  ·  Admin →
                                • standardize text (never use all capitals)

                                  eg: "ADD A 3RD PARTY TWITTER ACCOUNT" becomes "Add 3rd party accounts"
                                  the titles of these emerging target windows should be in line with the wording used in the target drop down menu.

                                  1 vote
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                                    1 comment  ·  General  ·  Admin →
                                  • Page jump - moving through lists is too slow

                                    I've customised a list with 15k potentials. As I work through it each week it takes a long time to move through past pages. I'm currently up to page 78 and can only move through past pages at 3 a time - which is VERY time consuming. You should be able to jump through past pages at a faster speed of say 10 a time instead of the current restriction of 3.

                                    1 vote
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                                      0 comments  ·  General  ·  Admin →
                                    • Show interest graphing over time

                                      Using AI API to show how interests evolve over time.

                                      1 vote
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                                      • Integrate breadcrumb functionality on navigation

                                        The breadcrumb is confusing and extraneous. Let's integrate the account functionality into the navigation and consolidate all reports with Source selection.

                                        1 vote
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                                          1 comment  ·  General  ·  Admin →
                                        • Consolidate all reports in one place

                                          Currently some reports are available in reports and some aren't.

                                          The ones that need to be added to the reports screen are:

                                          - Best Time To Tweet
                                          - Benchmarks
                                          - Community Insights
                                          - Personality Insights
                                          - Follower Retention / Churn
                                          - Comparison Reports
                                          - Audience Insights Report

                                          2 votes
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                                            0 comments  ·  General  ·  Admin →
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