JM from AudienseAdminJM from Audiense (Audiense, Audiense)

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  1. 2 votes
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      JM from AudienseAdminJM from Audiense (Audiense, Audiense) shared this idea  · 
    • 2 votes
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        JM from AudienseAdminJM from Audiense (Audiense, Audiense) supported this idea  · 
      • 1 vote
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          JM from AudienseAdminJM from Audiense (Audiense, Audiense) shared this idea  · 
        • 4 votes
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            JM from AudienseAdminJM from Audiense (Audiense, Audiense) supported this idea  · 
          • 32 votes
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              JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

              Now you can access the Pro version from the iPad and other tablets without the "tablet" param.

              https://dashboard.socialbro.com

              JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

              We are working in a mobile/tablet version but in the mean time you can use this trick to access the Pro version from mobile devices:

              https://dashboard.socialbro.com/?tablet=1

              DISCLAIMER: It is the same web app, so it is not optimised for mobile platforms.

            • 2 votes
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                JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                Hola Pepe,
                No deberían haber desaparecido, podrías recargar la app y comentarnos si aparecen?

                Saludos!

              • 2 votes
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                  JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                  Hi there!

                  Could you please open a ticket here: https://www.socialbro.com/contact, so we can understand your problem in a better way?

                  Thanks!

                • 5 votes
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                    JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                    Hello,

                    The bug is not ours, its from Adobe Air. In fact, because of this bug we recommend the Chrome app. Please, take a look at this post so get all details:
                    http://bit.ly/PoMt2t

                  • 5 votes
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                      JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                      Hi Kerry and Sharman,
                      Could you guys add a second Twitter account to SocialBro?
                      Sharman, you have to log out from twitter.com to add a second account.

                      JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                      Hi Jesica, we've just sent you a tweet.
                      Gracias!

                      JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                      Hi Gary,
                      Have a look at this post to see how to add multiple accounts to SocialBro: http://userguide.socialbro.com/post/11056513572/adding-more-accounts

                    • 5 votes
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                        JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                        You already can export the raw data to CSV, from any filter.

                      • 20 votes
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                          Desde la versión 0.2.4 puedes añadir otros sources (fuentes de usuarios) entre ellos listas. Es una solución intermedia que puede servir para comparar una lista con tu comunidad.

                          JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                          Desde la v0.3.7 puedes crear listas a partir de cualquier búsqueda en un sólo clic http://guiadeusuario.socialbro.com/post/18896853587/anadir-multiples-usuarios-a-lista

                        • 18 votes
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                            JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                            Desde la v0.3.7 puedes exportar tu programación de tweets óptima a HootSuite http://blog.socialbro.com/2012/03/new-features-export-hootsuite-schedule.html

                          • 3 votes
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                              JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                              Solo tienes que cambiar la zona horaria en la configuración de tu perfil en twitter.com.

                            • 45 votes
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                                About the multiple selection.
                                There was a problem with the multiple selection in v0.2.9 but it is now fixed in v0.2.10
                                -————
                                v.0.2.9: Now you can select multiple users by holding the SHIFT key and select the last box to check all boxes in between. Another way is to drag your mouse over the users to select them.

                                JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                                Hi, Giles.
                                There was a problem with the multiple user selection in v0.2.9 but it is now fixed in v0.2.10. Have a look at this post to update SocialBro for Chrome manually: http://userguide.socialbro.com/post/12552250859/how-to-update-socialbro-for-chrome-manually
                                Sorry about that.
                                Thanks for your patience.

                                JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                                Hi, Giles.
                                Make sure you are using the 0.2.9 version, please (its number is under the filter menu, on the interface's left).
                                This is working in the both versions (Chrome and Adobe Air).
                                Try to select all with the mouse. Just drag your mouse over the users to select them.

                              • 2 votes
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                                  JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                                  There was a problem in our servers before. Can you check if it is working now?

                                • 10 votes
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                                    JM from AudienseAdminJM from Audiense (Audiense, Audiense) commented  · 

                                    You can write in both languages. Could you tell me your Acrobat Reader version?

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